Sherif The Computer Guy LLC, doing business as (DBA) Think IT Enterprise ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications.

Information We Collect

We may collect the following information when you visit our website, submit a contact form, request services, or communicate with us:

• Name

• Email address

• Phone number

• Business name

• Service request details

• IP address and browser information

• Information submitted through contact forms or support requests

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests

• Provide IT support and managed technology services

• Schedule appointments and consultations

• Communicate regarding services, invoices, and support matters

• Improve our website and customer experience

• Maintain security and prevent fraud

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Email and communication providers

• Website hosting providers

• Payment processors

• Security and backup service providers

These providers are only permitted to use your information as necessary to provide services on our behalf.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

These technologies may collect information such as:

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referring website information

You may configure your browser to refuse cookies, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information, subject to legal exceptions

• Request information regarding categories of personal information collected

To exercise these rights, contact us using the information below.

California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws.

We do not sell personal information. If our data practices change in the future, this policy will be updated accordingly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services and website are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Think IT Enterprise
Email: support@thinkitenterprise.com
Website: www.thinkitenterprise.com